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Terms and Conditions

Using the Website

By placing an order at Aussie Kidlets, the customer agrees to all specified terms and conditions.

It is the customer’s responsibility to ensure all information they provide is complete and accurate, to ensure that the order is received in a timely manner.

We, at Aussie Kidlets, do our best to represent products as accurately as possible. Due to colour limitations, there may be some difference between how your computer monitor displays the colour and how it is in person.

Payment

Available payment methods include Paypal (including credit cards) and Direct Deposit.

When paying using Direct Deposit, the bank details will be shown to you when you check out. Please make payment promptly to ensure your order is processed as soon as possible (please note, direct deposit payments can take considerably longer to transfer than Paypal transactions. No orders will be processed until full payment has been received.)

For pick up orders (in Amaroo, ACT), payment with cash or credit card may be available with prior arrangement (please contact us if you wish to pay using one of these methods).

Shipping

Shipping is a flat rate of $9.95 for orders under $99 with free shipping for orders over $99.

Please note that we can only ship orders to Australian addresses. We apologise for any inconvenience this may cause.

We endeavour to dispatch all items within 2 days of payment confirmation

Pick up is available for customers in the ACT, or surrounding NSW. If you would like to use this option, please select this option at checkout, then email to organise a suitable pickup time.

If a customer states that they would like the item to be left at their door, Aussie Kidlets takes no responsibility for packages that are delivered and go missing.

Privacy Policy

We respect your privacy and will not disclose any personal information to any other parties, unless we are required to do so by law.

If you have signed up to our newsletter, your personal details will be used only for sending out our updates. You may unsubscribe from this service at any time.

For full details of our privacy policy, please see here.

Returns

Faults/Damages

If you receive goods that are faulty, please contact us and we will arrange for a refund or replacement of these goods.

We do not take any responsibility for goods that are damaged in transit.

If you have faulty goods, please notify us within 14 days of purchase.

 

Changes of mind

We will accept returns within 7 days of purchase of products. Please contact us as soon as possible if you receive an item that you would like returned.

Returns are only available for products that are unworn, unwashed and with unopened packaging.

All returns based on a change of mind will be at the purchaser’s expense and incur a 10% restocking fee. This includes items that have been specifically ordered in or held for a customer.

We do not accept any liabilities for loss/damage occurred during transit and we recommend any goods to be returned are sent via registered post.

Any change of mind purchases will receive a store credit for the purchase amount, less postage and handling fees incurred.

Discounts and Promotions

Discounted Items

Aussie Kidlets reserves the right to discount products as they see fit. Some of these discounts may be for a limited time and may be removed without notice.

 

Entertainment Book Offer

The Entertainment Book Offer is only valid for Entertainment Book holders during the specified period.

This introductory offer is not transferrable and can only be used once per person/household.

Aussie Kidlets reserves the right to retract this offer if it is found that it is being used and not adhering to the terms and conditions.

Copyright

No material on this website may be copied or reproduced without prior written consent from Aussie Ki